verb phrase · neutral

file a complaint

/faɪl ə kəmˈpleɪnt/file a com·PLAINT

Band 4-5speakingtask2

To officially submit a statement about a problem or wrongdoing to an authority.

Examples

After the company ignored her emails, she decided to file a complaint with customer services.

If a taxi driver overcharges you, you can file a complaint with the local transport authority.

Many employees chose to file a complaint after repeated safety breaches at the factory.

Band 8 sentence

When informal requests failed, many customers chose to file a complaint so the company would have an official record of the problem.

Collocations

  • file a complaint with
  • file a formal complaint

Word family

file (v) verbcomplaint (n) nouncomplain (v) verb

Common mistakes

file a complainfile a complaint

file a complaint to the policefile a complaint with the police

Say it for a higher band

5complain6make a complaint7+file a complaint

Synonyms

lodge a complaint

Easily confused

make a complaint

She decided to make a complaint at the customer service desk.

Related words

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In Crime & Law

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