noun · neutral
chatbot
UK/ˈtʃæt.bɒt/US/ˈtʃæt.bɑːt/CHAT·bot
Band 7+speakingtask1task2
a computer program designed to simulate conversation with human users, especially over the internet
Examples
“The website's chatbot answered my question within seconds.”
“In Part 2 you could discuss how chatbots help customer service.”
“Some chatbots are so advanced they can hold a natural conversation.”
Band 8 sentence
“Many companies now deploy chatbots to handle routine enquiries, freeing human staff for complex cases.”
Collocations
- customer-service chatbot
- deploy a chatbot
Word family
chatbots noun (plural)chatbotting verb (informal)
Common mistakes
chat bot→chatbot
bot→chatbot
Say it for a higher band
5bot→6automated reply→7+chatbot
Synonyms
virtual assistant
Easily confused
virtual assistant
“The virtual assistant scheduled my meeting while the chatbot answered simple FAQs.”
Related words
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In Technology & Internet
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